Helping You Help Your Customers
When you refer your customers to us, they receive quick disaster recovery response in their time of need. In fact, we will be on site within four hours or less.
Our quick response helps reduce the severity of the claim and provides your customers with fast, professional service. As a full service disaster restoration provider, we immediately dispatch the appropriate resources and oversee communication throughout the restoration process. Our emergency call center is ready to handle your call 24 hours a day, 7 days a week, 365 days a year.
Walking the policyholder through our Emergency Recovery Guides to explain and set expectations regarding the claim.
Calling the Agent
Calling the agent within 24 hours to communicate the policyholder’s situation as well as claim status.
Calling the Claim Rep.
Calling the claim representative within 24 hours to relay the scope of the damage, emergency services provided and any important claim information.